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Vonage is a cloud communications platform that makes communications more flexible, intelligent, and personal for retailer.
Improve the way you communicate with customers post-purchase by integrating Vonage with parcelLab. Send proactive SMS and push notifications about order and return statuses to decrease WISMO inquiries and improve the customer experience.
The Vonage and parcelLab integration empowers retailers to deliver engaging and timely post-purchase SMS notifications that drive customer engagement and loyalty. With parcelLab’s intuitive post-purchase software and Vonage’s Communication APIs, retailers can provide their customers with the post-purchase experience they deserve and increase engagement, conversions, and revenue.
parcelLab and Vonage improve retailers’ post-purchase experience by enabling them to proactively inform customers about their order status, no matter where in the world they are. Together, retailers can send timely updates to customers on their mobile phones when they are the most engaged.