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parcelLab Insights gives retailers full visibility and a powerful reporting tool to monitor and improve carrier performance, customer engagement, satisfaction and more. Get the most from your data with user-friendly charts and dashboards. See how your business is performing at a glance, and easily share insights with other stakeholders.
Access informational analytics on:
Track key engagement metrics and make informed adjustments:
Understand and tackle returns issues:
Track if packages arrive on time based on the delivery date communicated to your customers and compare carrier performance:
Provide a predictive delivery date that increases conversions, reduces uncertainty, and improves customer satisfaction.
Learn MoreEnhance your post-purchase journey with personalized communications that keep customers informed every step of the way.
Learn MoreTurn potential customer dissatisfaction into an opportunity for revenue retention by digitizing your returns process.
Learn MoreLearn more about how parcelLab can get you up and running quickly.
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